Enpoldirect Terms
By using the Enpoldirect.co.uk website you agree to our company's full terms and conditions. If you do not agree with these full terms and conditions you are unauthorised to utilise any aspect or area of this website.
The designs rights and content of this website are owned by Enpold Ltd. and protected by copyright and intellectual property rights law.
Third parties may not copy, reproduce, modify, distribute display post or transmit any part of this site without permission.

Prices and Delivery Charges
Prices and delivery charges shown on this website are updated on a regular basis, but due to currency fluctuation could be incorrect or out of date at the time of order, we will confirm current prices, stocks and delivery arrangements when we contact you.

Goods
1. All goods remain the property of Enpold ltd. until paid for in full.
2. At Enpoldirect.co.uk we try to ensure that all items displayed online are readily available. Whilst every effort will be made to meet delivery time/dates, we do not accept liability for the consequences of any delay.
3. Measurements and Specifications are approximate only and may be subject to change.
4. We reserve the right to refuse an order if we are unable to agree arrangements, conditions, price, delivery, payment, etc.
5. Colour shades may vary on some of our products.

Payment
Payment, is required before any goods are dispatched.
Enpoldirect.co.uk accepts most credit and debit cards via WorldPay's secure online payment system.

Delivery
Enpoldirect.co.uk orders can normally be despatched for next working day delivery on orders received by 1500 (Monday to Friday only). We aim to despatch all orders as quickly as possible, however we cannot guarantee to always achieve the above. Goods are not dispatched or delivered on Saturdays or bank holidays.

Our Returns Policy
Enpoldirect.co.uk will exchange or refund in full (by the method of original payment) for goods in perfect condition and returned within 7 days. Our guarantee means that if for any reason you are unhappy with the goods you have purchased, just return it to us in its original condition within 7 days and we will issue a full refund for the price of the item(s). This does not include the cost of the original postage and packaging.
We will not refund items that have been used.
This does not affect your statutory rights as a consumer.

Please include the following return information:
The reason for return and;
The date purchased
Please ensure that you wrap the package securely as you remain responsible for the item until it is received by us.
Please also make sure that all items returned to us are sent by Royal Mail Special Delivery. This service ensures that you are insured for loss should the item not reach us for any reason.Please send returns to:-

Enpol Direct
UNIT 2, I O Centre, Fingle Drive
Stonebridge
Milton keynes
MK13 0AT

Should you wish to complain regarding any aspect of the Enpoldirect.co.uk service, please submit full details in writing. We endeavour to resolve all complaints within 7 days.
This does not affect your statutory rights as a consumer.